Refunds
To be eligible for a refund, your item must be unused, undamaged, and in the same condition that you received it. You must return your items within 30 days of the purchase date. The purchaser is responsible for shipping returned items to Miss Mohs. Shipping costs are non-refundable.
Exchanges
Miss Mohs will replace items if they are defective or damaged upon delivery. If you need to exchange it for the same item, send us an email at missmohsshop@gmail.com. The purchaser is responsible for shipping exchanges to Miss Mohs.
Re-Stringing
Sometimes things break, it’s a sad fact of life.
Do you have a bracelet or necklace in pieces? Miss Mohs offers restringing services, even on items that aren’t from Miss Mohs! Contact us for estimates.